Logistics Add-Ons
Complete Support, Beyond Shipping.
Logistics Add-Ons
Available Add-Ons:
Pickup services anywhere in the UK
Door-to-door delivery globally
Container booking or sharing (FCL or LCL)
RoRo vehicle shipping (cars, trucks, equipment)
Secure storage, fulfilment, and pallet loading
We don’t just ship. We handle the heavy lifting of coordination, storage, booking, and beyond — so you don’t have to.
FAQ
Questions? We’ve Got Answers.
1. What services does Bigsam offer?
Air and sea freight, door-to-door delivery, pickup, storage, and more — to and from the UK, Nigeria, USA, Canada, and Europe.
2. How can I track my cargo?
We send regular updates via WhatsApp and email. No live tracking for consolidated shipments.
3. How long does shipping take?
Air (UK → Nigeria): 5–7 days to Lagos, 8 to other states. Sea: 6–8 weeks. Nigeria → UK: 10–15 working days
4. Do you offer next-day delivery?
Yes, within the UK for commercial clients.
5. Do you offer pickup?
Yes — anywhere in the UK for a fee.
6. What’s needed for international shipping?
Commercial invoice + valid ID.
7. Who handles customs duties?
We cover export duties. Import fees may apply at destination (rare).
8. Can you help with clearance?
Yes. We handle NAFDAC, customs forms, and tax documentation.
9. Items you don’t ship?
From Nigeria: Beans, flammables, drugs, ponmo, snail, honey, bleach, etc.
From UK: Anything legal can be shipped.
10. How should I pack?
UK: Cash, card, or bank transfer
Nigeria: Bank transfer only
11. What payment methods are accepted?
UK Office: Cash, card, and bank transfers.
Nigeria Office: Bank transfers only.
12. Do you offer insurance?
Yes. Quote available based on declared item value.